In 2025, aged care will face increasing pressure to streamline operations while maintaining high-quality care. You'll have to commit to efficiency while handling suppliers who deliver products without providing meaningful support.
It doesn't have to be that way. You don't have to tolerate underservice. By choosing the right supplier, you can achieve a higher return on investment from extra services like staff training, compliance advice, and proactive maintenance.
To help you identify which suppliers will treat you right, here are some examples:
Basic Hygiene Consumables Services
Basic, non-negotiable services form the foundation of effective hygiene management. Your team should always have access to up-to-date Safety Data Sheets in every area where chemicals are used – suppliers are responsible to make them available.
Another basic provision is wall signage for everyday staff use, from processes and instructions to warnings. For example, Veridia provides illustrated guides on differentiating cleaning chemicals, loading dishwashers, and donning and doffing PPE. This service helps you maintain consistent hygiene practices.
Services Only Advanced Suppliers Provide
Some suppliers will provide extra services beyond the basics. Most chemical suppliers will set up dispensing equipment when you sign up, but quickly become unresponsive when you ask for more help. Veridia will be available to update, reprogram, and reconnect equipment when needed.
Advanced suppliers will take this further by providing preventative maintenance for operational efficiency. Routine inspections by service specialists minimise equipment downtime and prevent costly malfunctions, allowing your back-of-house to operate as normal.
These services should be backed by complimentary safety training, to ensure that your staff are fully competent. For instance, Veridia’s training programs include on-site sessions and on-demand video resources covering SDS interpretation and chemical safety.
Distinctive Services That Set Veridia Apart
One of Veridia's unique services is VMI (vendor-managed inventory), which means we proactively maintain supply based on our real-time predictions of usage. Our proactive monitoring service prevents stock shortages and overstocking, and ensures steady supply during periods of increased demand.
Additionally, Veridia offers comprehensive self-assessment documentation to simplify compliance with the Standards. We compile maintenance schedules, product photos, and service reports for your self-assessment against Standards 3, 4, 5, and 7.
Enhance Your Operations and Compliance
From the simplest signage to time-saving vendor-managed inventory services, an advanced supplier like Veridia has a lot to offer. With extra services to support operational efficiency and hygiene compliance, your workers can be freed to focus on direct care.
So, ask yourself today: "Is my supplier doing enough for me?"
Contact Veridia to learn if you're missing out on valuable services - veridia.com.au/contact.
1300 228 222
